Senior VP CX Operations
Senior CX Manager
VP of UK Operations
VP of User Success
Pearson boosted NPS by 60% and decreased agent ramp time by 33%
The world's leading learning company enhances agent performance and customer experience with Zingtree.
Snow Joe direct response phone conversions increased 15%+ with Zingtree
Leading tech-driven e-commerce company found value in just 24 hours with Zingtree’s agent workflow software.
FLEETCOR reduced agent ramp time from 12 weeks to 3 days
Global business payments company uses Zingtree to improve agent productivity and reduce ramp time.
Groupon saved significant development time and improved its merchant experience
Leading local experiences marketplace uses Zingtree to reduce agent training times and improve quality of service and first call resolution rates.
August Home cut call handle times by 2.5 minutes
Leader in smart locks came back to Zingtree after trying a chatbot solution as a replacement.
Getty Images reduced support tickets by 60%
Visual content giant achieved substantial bottom-line savings without sacrificing quality.
CARTI reduced call wait times by 18 minutes
Highly regarded cancer treatment center improved their already outstanding service.
BPO American uses Zingtree integrations to drive business value
Call center leader uses Zingtree to reduce agent error, improve client onboarding times, and increase productivity.
CIC Health deploys at mass vaccination sites in days
Health company uses Zingtree to triage vaccinations at Fenway Park and Gillette Stadium.
Antidote improved client experience and reduced time to competency
Digital patient engagement company uses Zingtree to enhance patient data collection and become more competitive in the market.