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Introducing CX Actions: No-Code Automation for Key Business Processes

CX Actions is the no-code workflow layer that enables enterprises to automate every key business process, such as appointment scheduling, billing inquiries, refunds, and returns—all without code.

Demo: Automate Troubleshooting & Field Agent Scheduling

See how Zingtree leverages your backend systems to gather customer data and determine the best resolution path using real-time context. We’ll also sho...

Demo: Generate Accurate Product Recommendations

See how Zingtree provides instant answers to policy questions by analyzing documents and delivers personalized product offers using dynamic business r...

Demo: Easily Access External Articles in Salesforce

See how Zingtree integrates with Salesforce fields to gather context and suggest contextually relevant knowledge from Zendesk and Salesforce Knowledge...

LFG with JJ, E10 - Ted Stodolka

Ted Stodolka, as the Head of Global Consumer Experience at SharkNinja, brings over three decades of CX expertise to the table. In this engaging episod...

CX Answers and Actions for your customers and agents

Launching our AI toolkit, CX Answers and Actions, over the year. CX Answers is available now, and CX Actions will follow soon to expand possibilities....

LFG with JJ, E9 - Arnab Mishra

In this episode of LFG with JJ, Arnab Mishra, CEO of Xactly, joins Juan Jaysingh for a captivating dialogue. Arnab recounts his inspiring journey, sha...

LFG with JJ Podcast - E8: Tom Lewis

Tom Lewis is the Partner at Newport LLC with deep expertise in the CX domain and a keen understanding of AI technologies and their role in the industr...

LFG with JJ Podcast - E7: Cynthia Long

Cynthia Long, the Customer Success Change Leader at Intuit, delves into her enriching experiences from countries like Beirut and Brazil. These diverse...

Next Gen AI-Driven CX Leaders

CX leaders stand at AI's threshold. Stakeholders demand AI for efficiency and cost savings. But, in the AI buzz, identifying its CX application is a c...

LFG with JJ Podcast - E6: Justin DeLorenzo

Justin DeLorenzo is the VP of Customer Experience & Operations at Snow Joe. Justin shares his background, starting from his experience in the IT help ...

LFG with JJ Podcast - E5: Todd Sale

Todd Sale is the SVP of the Customer Experience Operations Team at FleetCor, a global leader in providing fuel cards and workforce payment products to...

LFG with JJ Podcast - E4: Nadira Kharmai

Join Juan Jaysingh in a captivating conversation with Nadira Kharmai, the CX Leader at Priority Health. Discover Nadira's career journey from the medi...

LFG with JJ Podcast - E3: Monika Aufdermauer

Juan Jaysingh interviews Monika Aufdermauer, VP of User Success at KOHO, with 15+ years of CX experience. Monika shares her journey, from accidental e...

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