The Zingtree blog
Our thoughts on driving efficiency, building process, and getting the most from our product.
Inbound Call Center Solutions That Ensure Success on Every Call
Empower your agents with powerful, dynamic agent scripts that make your customer service call center run more efficiently. Discover how Zingtree can save your organization time and money today.
How to Send and Receive Data From Decision Trees Using Webhooks
Check out how to add a webhook to your decision tree for a better customer experience and more effective data collection.
How to Embed a Decision Tree on Your Website
Find out how easy it is to embed a decision tree on your website and why this tool will help you optimize processes, guide teams, and help achieve other strategic goals.
Building Call Center Agent Scripts with Salesforce Lightning
Running agent scripts within Salesforce Lightning is easy with Zingtree. Here’s what you need to know about the integration, and how it can work for you.
How To Create a Decision Tree Using Microsoft Excel
Make your spreadsheets more powerful by converting them into interactive decision trees. Here’s how Zingtree can help you make it happen.
How to Create Objection Handling Scripts for Outbound Calls
Check out our tips for responding to pushback on outbound calls, and discover how Zingtree can help you build flexible objection handling scripts.
Business-Changing Technology: 5 Customer Success Stories
Discover these B2B customer success stories and see how new technology can disrupt even the most established industries.
How to Create a Decision Tree in Google Sheets
Need to present complex information in a reader-friendly format? Learn how to create a decision tree with Google Sheets and Zingtree.
Personalization At Scale: How to Increase Sales with a Product Selector
Today’s consumer expects a personalized experience. Learn how you can provide one, and increase sales with a product selector.