The Zingtree blog
Our thoughts on driving efficiency, building process, and getting the most from our product.
Inbound Call Center Solutions That Ensure Success on Every Call
Empower your agents with powerful, dynamic agent scripts that make your customer service call center run more efficiently. Discover how Zingtree can save your organization time and money today.
Medical Self-Triage: How to Help Patients Help Themselves
Discover how symptom-checkers help deliver faster, safer, and more cost-effective care for patients.
How Insurance Providers Can Keep Customers Informed During COVID-19
Discover new technologies and techniques insurance companies can use to stay in touch with customers, during COVID and beyond.
5 Internal Process Improvement Strategies For Increased Efficiency
5 strategies to Improve your company’s internal processes to boost performance and increase customer satisfaction.
9 Tips To Boost Your Contact Center Agents’ Performance
An efficient call center can give your business a real competitive advantage. Here are 9 tips to boost customer support agent performance.
6 Ways That Software Will Improve Healthcare Services
Healthcare organizations can improve efficiency and patient care in many ways with medical software. Discover 6 ways in which digital tools can free up time in your clinic or practice.
Digital Tools to Support Clinical Trials – Saving Time and Money
Learn how digital tools can help to overcome some of the challenges associated with traditional clinical trials and lead to savings in time and money.
Health Risk Assessment & Medical Diagnosis Software
Discover how online health risk assessment and medical diagnosis software can reduce costs, increase efficiency, and elevate standards of care.
How to Write a Great Customer Support Script for Frontline Teams
Drafting a new customer support script, but don’t know where to begin? Follow these sure-fire tips to set up your agents for success.