Connect your tools together
Integrate Zingtree with your existing software suite to make everything more powerful
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Zendesk
CRM and Service Management
- Embed the call script into Zendesk
- Dynamically insert fields into the script
- Sync call info back to the customer record in real-time
Type:
Native
Native
Salesforce
CRM and Service Management
- Embed the call script into Salesforce
- Dynamically insert fields into the script
- Sync call info back to the Contact upon refresh
Type:
Native
Native
Freshdesk
CRM and Service Management
- Automatically create tickets – with full history – when customers use troubleshooters
- Embed call scripts in your agents’ Freshdesk CRM
Type:
Basic
Basic
Kustomer
CRM and Service Management
- Dynamically pull data so your script is always synced
- Embed your workflow inside of Kustomer
- Advanced reporting to optimize your flows
Type:
Basic
Basic
Avaya Workspaces
Call Center as a Service
- Integrated with Avaya's IVR and Call Control for sales and customer service
Type:
Native
Native
Cisco Finesse
Call Center as a Service
- Integrated with IVR and Call Control for sales and service
Type:
Native
Native
Cisco Webex Contact Center
Call Center as a Service
- Integrated with IVR and Call Control for sales and service
Type:
Native
Native
Five9
Call Center as a Service
- Integrated with Five9's IVR and Call Control for sales and customer service
- Dynamically pull/push data between so your data is always synced and your agents can work out of one place
Type:
Native
Native
Talkdesk
Call Center as a Service
- Embed call scripts directly in your agent’s workspace
- AppConnect bi-directional integration
- Coming soon - Native integration in Experience Clouds
Type:
Native
Native
Platform28
Call Center as a Service
- Have the right decision tree pop up when a call comes in
- Set up the integration very quickly
- Plug into Platform28’s analytics suite
Type:
Basic
Basic
Intercom
Communication tools
- Insert decision trees into your Intercom chats with customers
Type:
Basic
Basic
Slack
Communication tools
- Trigger custom Slack notifications whenever something specific happens in a decision tree
Type:
Basic
Basic
Zapier
Integrator
- Connect Zingtree to anything Zapier connects with
Type:
Basic
Basic
ServiceNow
CRM and Service Management
- Coming very soon - a 2-way push/pull integration
Type:
Coming soon
Coming soon
Microsoft Dynamics
CRM and Service Management
- Coming very soon - a 2-way push/pull integration
Type:
Coming soon
Coming soon
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Custom integrations
Don’t see your favorite? Connect to your database or tool directly with Zingtree.
Webhooks
Allow your decision trees to import data – like phone number or verified-email – from third-party repositories.
API
Export data from Zingtree into another system – manually or on an automated schedule.
CRM
Connect to any CRM of your choosing to keep your data in sync and reduce screen-switching for agents.
Want to see
zingtree in action?
Two ways you can learn more today.
Check out our pricing and packages to see if Zingtree might be a good fit for your organization.
Schedule time with our team to get a full breakdown of everything Zingtree can do. Recommended for medium-to-large organizations.