Work faster & automate tedious tasks

Messy notes? Let Author Assist AI translate content, reduce the script size, and summarize the actionable points for you. Say goodbye to switching between our platform and separate AI tools.

  • Summarize lengthy documents by condensing texts, extracting key points, or transforming them into instructions
  • Translate scripts into 18 languages for diverse audiences, eliminating manual work
  • Decrease Average Handle Time by reducing talk time without sacrificing your message

Write better & improve CX

Take the guesswork out of great writing. Check grammar errors and customize scripts for different audiences.

  • Check grammar automatically to maintain your brand's professional image
  • Adapt the writing tone to resonate with your audience
  • Improve writing by enhancing text readability and ensuring easy-to-understand call scripts
Enterprise AI+
$55
Everything in the Enterprise plan plus:
  • Author Assist AI
  • CX Actions
    Contact Center & CRM integrations Salesforce, Zendesk, Freshdesk, Talkdesk, Cisco Finesse, WebEx Contact Center & more
  • Advanced Reporting

Author Assist AI is included in the Enterprise AI+ plan

Reach out to one of our experts, so they can enable and tailor the experience to fit your needs.

FAQs

How do I get started with Author Assist AI?

To prompt AI, navigate to any of your content nodes and look for a new icon in the content editor menu.

How to verify if Author Assist AI is included in my current subscription?

You can verify it by navigating to any of your content nodes. Check for its new icon in the content editor. Can't see it? You're likely on the business or enterprise plan. Upgrade to the enterprise AI+ account to unlock the functionality.

How does Zingtree handle data privacy with Author Assist AI?

Author Assist AI is not intended to process personal data. We advise customers to never include personal data within the content nodes of their workflows as a best practice. Any personal data captured by the execution of workflow will not be accessed by the Author Assist AI feature.

How does Zingtree handle data privacy with Author Assist AI?

Author Assist AI is not intended to process personal data. We advise customers to never include personal data within the content nodes of their workflows as a best practice. Any personal data captured by the execution of workflow will not be accessed by the Author Assist AI feature.

Which AI models does Author Assist AI use?

Author Assist AI is powered by state-of-the-art models from OpenAI. We have performed a comprehensive vendor review of OpenAI to ensure they meet our stringent Security and Compliance requirements.

Is my data used to train the AI models of Author Assist AI?

No, your data is used solely for the purpose of providing you with this service. We leverage OpenAI commercially available models which by default do not use data submitted to train or improve the model.

What languages are supported by Author Assist AI?

18 languages: Spanish, German, French, French Canadian, Portuguese, Hindi, Telugu, UK English, Australian English, American English, Polish, Danish, Italian, Russian, Finnish, Brazilian Portuguese, Dutch, and Swedish.