Boost Productivity & Cut Costs Using Author Assist AI
Author Assist AI can help you write, edit, and summarize content nodes. It is designed to automate the creation of your workflows, freeing you up to focus on more important tasks.
Work faster & automate tedious tasks
Messy notes? Let Author Assist AI translate content, reduce the script size, and summarize the actionable points for you. Say goodbye to switching between our platform and separate AI tools.
- Summarize lengthy documents by condensing texts, extracting key points, or transforming them into instructions
- Translate scripts into 18 languages for diverse audiences, eliminating manual work
- Decrease Average Handle Time by reducing talk time without sacrificing your message
Write better & improve CX
Take the guesswork out of great writing. Check grammar errors and customize scripts for different audiences.
- Check grammar automatically to maintain your brand's professional image
- Adapt the writing tone to resonate with your audience
- Improve writing by enhancing text readability and ensuring easy-to-understand call scripts
- AI Semantic Search
- Author Assist AI
- AI Q&AContact Center & CRM integrations Salesforce, Zendesk, Freshdesk, Talkdesk, Cisco Finesse, WebEx Contact Center & more
- Advanced Reporting
Author Assist AI is included in the Enterprise AI+ plan
Private alpha users can continue until 2023-end and choose to upgrade to Enterprise AI+ with a 20% increase or secure 10% off with a three-year commitment.
Unsure of your current plan or looking to upgrade? Get in touch to activate Author Assist AI for your organization.
FAQs
To prompt AI, navigate to any of your content nodes and look for a new icon in the content editor menu.
You can verify it by navigating to any of your content nodes. Check for its new icon in the content editor. Can't see it? You're likely on the business or enterprise plan. Upgrade to the enterprise AI+ account to unlock the functionality.
The alpha state means that Author Assist AI is in its early stages of release. We're adding new features and refining existing ones based on your feedback.
Author Assist AI is not intended to process personal data. We advise customers to never include personal data within the content nodes of their workflows as a best practice. Any personal data captured by the execution of workflow will not be accessed by the Author Assist AI feature.
Author Assist AI is not intended to process personal data. We advise customers to never include personal data within the content nodes of their workflows as a best practice. Any personal data captured by the execution of workflow will not be accessed by the Author Assist AI feature.
Author Assist AI is powered by state-of-the-art models from OpenAI, the AI industry leader. We have performed a comprehensive vendor review of OpenAI to ensure they meet our stringent Security and Compliance requirements.
No, your data is used solely for the purpose of providing you with this service. We leverage OpenAI commercially available models which by default do not use data submitted to train or improve the model.
18 languages: Spanish, German, French, French Canadian, Portuguese, Hindi, Telugu, UK English, Australian English, American English, Polish, Danish, Italian, Russian, Finnish, Brazilian Portuguese, Dutch, and Swedish.