Boost Call Compliance and Speed Up Training

Guide new and veteran agents – and even your customers – with no-code, interactive decision trees that help them reach the next best action.

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Trusted by companies that drive higher customer satisfaction

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Built for contact centers of all kinds

Zingtree’s customers stretch across a wide variety of organizations and departments.

  • Insurance
  • Healthcare
  • Consumer goods
  • Retail
  • Professional services
  • BPO call centers
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How Zingtree helps

Contact center software that delivers a quality experience for customers.

Level-up your entire team

Make every agent behave like your best agent. Create interactive decision trees that guide your employees through complex conversations.

Train new agents in a flash

Get agents up-to-speed weeks faster by taking the guesswork out of knowing what to say. That means a quicker return on investment and less handholding from veteran agents.

Deflect incoming tickets

Help customers answer their own questions. Build customer-facing decision trees that provide information without someone picking up the phone.

90%
COMPLIANCE

One tech company achieved 90% call compliance with Zingtree, up from 50%.

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Multiple ways to help your contact center

Our products are highly flexible, suited for inbound and outbound contact centers alike.

Use Agent Scripting to provide your agents with information and/or messaging for each step of the customer interaction.

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Use Agent Scripting to train new hires on the proper procedure and correct messaging to follow.

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Use Customer Self-Help to help customers answer questions, generate quotes, or compare products.

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Customer testimonials

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Stuart K.
Platform Manager | A top employee benefits company

“Zingtree guides our consultants to the next-best conversation. Compared to what we were doing before, we’ve avoided $30-40k on implementation, and can turn conversations off and spin up new ones at no cost.”

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Want to see Zingtree in action?

Two ways you can learn more today.

Start 30-day free trial

Dive in, no credit card required. Decide after 30 days whether you’d like to continue. Recommended for small organizations.

Start free trial

Request a demo

Schedule time with our team to get a full breakdown of everything Zingtree can do. Recommended for medium-to-large organizations.

Request a demo