The only governed agentic workflow platform for complex CX

Zingtree helps enterprise CX resolve high-stakes support issues safely, accurately, and at scale.

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AI Autonomy

Proven results that speak volumes

30%

FCR improvement

12x

INCREASE in Deflections

30%

CSAT boost

40%

increased revenue

AI without governance is just guesswork

Most AI can handle simple tasks, but without the right intent, real-time context, and business-specific logic, they’re likely to:
  • ‍Hallucinate
  • Hit dead-ends
  • ‍Frustrate your customers and agents

Finally, AI that never goes off script

  • Define the logic. Set the logic behind every decision, escalation, and compliance trigger.
  • Connect your data. Adapt workflows in real-time by pulling data from your CRM, ERP, and knowledge systems.
  • Orchestrate the outcome. Control every resolution, whether human-led, AI-assisted, or fully automated.

Powered by the multi-guardrailed AI engine

Zingtree’s multi-guardrailed AI engine is designed to solve the most complex support queries. Before any AI response is delivered, the platform filters it through logic gates, confidence thresholds, and compliance checks to ensure accurate, auditable, and compliant decisions.
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Designed to solve the most complex support requests

Order Cancellation & Retention

Read doTERRA Case Study

Billing Disputes 
& Payments

Read Pearson Case Study

Tech Support 
& Diagnostics

Read Corpay Case Study

Returns & Warranty Management

Mike Jennings
VP of UK Operations at Corpay
We work in a regulated environment, and it’s a great tool to make sure all agents are able to use the right process in the right place, at the right time.
  • $1.5M increase in operations revenue
  • 92% reduction in agent errors
  • 95% boost in NPS

Self-Service that solves. Agent Assist that keeps up.

Customer Self-Service

Help customers resolve issues on their own by guiding them through workflows using your logic, your data, and real-time context.

Agent Assist

Equip agents with step-by-step scripts and AI co-pilots that summarize ticket data, surface knowledge, and automate actions across your systems.

Works with the tools you already use

Low-lift integrations with your existing knowledge, tools, and data sources. Automate interactions across your website and CRM.

See our integrations

Want to see Zingtree in action?

Find out how Zingtree can help you

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