Create self-help troubleshooting systems and embed anywhere.
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Build scripts to quickly guide agents to the next best action.
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Other popular uses include applications like these:
Technology Insurance Health Care
Zingtree makes it easy to guide anyone through complicated processes. Quickly create a decision tree that your site visitors, leads, trainees and/or customers navigate by clicking buttons to answer questions. And get detailed analytics on how your trees are being used to guide product, service and process optimizations. There's no better way to help people get answers faster.
It's easy to get started. Let the Zingtree Wizard prompt you for the questions and answers to build each step of your process. Or use Visual Designer to draw a flowchart. You can also import from Google Sheets or Excel. Zingtree turns your project into working code - automatically!
Zingtree saves a full Q&A transcript of each journey through your decision tree. You can see each session, or have these transcripts delivered along with any support ticket or contact request that uses email, chat or any CRM or Help Desk system. Huge time-saver!
Send visitors to your tree with a simple link, or embed it in any web page. Customize with formatted text, images, video, or even your own CSS. Easily integrate with email, chat, CRM and Help Desk applications. And secure your work with IP Filtering or Single Sign-on.
Zingtrees can be used with Phones, Tablets or Desktops. Zingtree also has plug-ins for Wordpress, Zendesk, Salesforce, Freshdesk, Zendesk Chat and Intercom.
Explore the Zingtree Gallery for several example trees you can explore, copy, and directly customize for your own use. Come see what's possible. Or, take an interactive tour of Zingtree (built with Zingtree, of course)!
