We help physical goods companies to ramp new agents faster and improve AHT, FCR, and CSAT.

How we have helped other physical goods companies

Snow Joe increased direct response phone conversions by 15%

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August Home cut call handle times by 2.5 minutes

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How it works

1. Build trees

Create conversational workflows with bite-sized info and tasks to guide your agents to the next best action – with no code required.

Tree Diagram

2. Go live and optionally integrate trees with your business systems

Add trees to your contact center and CRM so your agents can work out of one place. View out-of-the-box integrations for Zendesk, Kustomer, Salesforce, Talkdesk, and more.

Zendesk Mockup

3. Review reports and improve the performance of your trees

Make iterations based on reports and agent feedback.

Reports Dashboard

Adjust the number of licenses to handle seasonal spikes

Embed a self-help option on your website to deflect calls

Connect with the tools you already use

Zingtree works with CRMs, contact center systems, and other software tools. Use APIs and webhooks to connect to even more.

Sync data across Zingtree and all your systems so agents can work out of one place. For instance, use variables to auto-populate customer details from your CRM into trees.

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Integrations

Want to see
zingtree in action?

Schedule time with our team to get a full breakdown of everything Zingtree can do.

Check out our pricing and packages to see if Zingtree might be a good fit for your organization.

Schedule time with our team to get a full breakdown of everything Zingtree can do. Recommended for medium-to-large organizations.