Create Simpler, Smarter Call Scripts
Boost call compliance with scripts that guide your agents through complex conversations.
Trusted by companies that drive higher customer satisfaction
How it works
You build a script
Create trees and make updates on the fly, so you don’t have to burden IT.
Agents follow it
Empower support, sales, and schedulers to find info and explain it properly.
Deliver accurate information in a timely manner, so customers walk away happy.
The many versions of agent scripting with Zingtree
Our customers use interactive scripts to handle both inbound and outbound calls, across customer support, sales, and scheduling alike. Start with a single team or a whole department.
Help agents navigate support calls and resolve them the first time.
Help reps do sales qualification and look up info quickly.
Help schedulers get customers or patients to the right expert.
How Zingtree helps
Make life easier for agents to make life easier for customers.
Ensure call compliance
Keep your agents on track during complicated conversations with easy-to-follow, interactive phone scripts.
Create and update scripts without any IT work
Zingtree’s no-code solution requires minimal effort on your part and less dependence on other teams.
Train agents dramatically faster
Make it simple for reps to figure out what to say, so they can focus on how to say it.
The amount of time CARTI, a cancer treatment center, shaved off call wait times by implementing Zingtree
Configure trees to send emails or create documents automatically.
Allow your agents to see customer info and the call script on the same screen.
Changes on Command
Instantly publish changes to the script – with version control – whenever you decide.
Let your agents give feedback on the call script without even leaving the page.
Insert your call script into a CRM or call center platform, or launch from a browser.
Automatically transfer the transcript to the call notes section of your CRM or CCaaS.
Want to see Zingtree in action?
Two ways you can learn more today.
Start free trial
Dive in, no credit card required. Decide after 30 days whether you’d like to continue. Recommended for small organizations.
Request a demo
Schedule time with our team to get a full breakdown of everything Zingtree can do. Recommended for medium-to-large organizations.