Build AI that actually follows your playbook

Zingtree’s AI doesn’t guess—it follows your rules to resolve the complex. Our input-first, logic-driven platform ensures every agent and AI interaction delivers fast, compliant, and context-aware resolutions—at scale.

  • Control (you define the logic)
  • Speed and accuracy
  • Compliance and CX alignment

Proven results that speak volumes

30%

FCR improvement

12x

INCREASE in Deflections

30%

CSAT boost

40%

increased revenue

Platform modules

Connected Systems
Case data, intent, and articles
Transform
Workflow Builder
AI Tools
AI Actions
Knowledge Assist
Conversational AI
Publish
For Customers
  • Help customers resolve their issues with  self-service that follows your logic
  • Automatically surface the right logic and action for each scenario
  • Adapt to channel, policy, or customer context in real time
For Agents
  • Embed real-time agent assist in Salesforce, Zendesk, and Five9
  • Auto-fill fields, suggest next-best actions, and guide every step—no screen-hopping
  • Stay compliant and on track with guided workflows for every scenario
For Ops Leaders
  • Track performance and compliance across every step of the workflow
  • Pinpoint friction with built-in analytics on usage, timing, and escalations
  • Optimize faster with insights into agent behavior and flow quality

Seamless Integrations

Low-lift integrations with your existing knowledge, tools, and data sources. Automate interactions across your website and CRMs.

Resources

White paper

Why traditional automation fails on complex workflows—and how to fix it.

Case Study

How Corpay increased operations revenue by $1.5 million

Case Study

How Pearson boosted NPS by 60% and decreased agent ramp time by 33%

Schedule a strategy call