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Introducing CX Actions: No-Code Automation for Key Business Processes

CX Actions is the no-code workflow layer that enables enterprises to automate every key business process, such as appointment scheduling, billing inquiries, refunds, and returns—all without code.

Can Great Customer Service Really Be Scripted?

Agent scripts are a powerful tool in call centers, but can they guarantee great customer service? Here’s what you can (and can’t) script.

Easy-Build Interactive Decision Trees For Excel

Zingtree converts your Excel spreadsheets into easy-to-use, step-by-step, interactive decision trees that guide the user to the next best action. Effo...

Interactive Decision Tree Software That Simplifies Decision Making For Teams

Join the hundreds of organizations worldwide that trust Zingtree to empower their teams and customers. Interactive decision trees help everyone take t...

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