Customer Service AI With Results You Can Count On
Zingtree is the only customer service AI platform designed to handle complex, high-stakes customer service — with precision, compliance, and zero overhaul to your existing tools. With Zingtree, support teams can build AI Agents that work and the AI experience your customers and agents deserve - with zero guesswork.
- Automate up to 50% of support tickets
- Works with Zendesk, Salesforce & more
- SOC2 & HIPAA-compliant out of the box
and Fortune 500 companies
AI Agents That Work—Because You’re in Control
Deliver full context in real-time
Connect to external systems and pull in customer, product, and policy data—right at the moment of interaction.
Control the logic and rules
Let AI handle structure, but you decide how decisions get made, when to escalate, and how to stay compliant.
Focus AI on the right data
Decide what data the the AI customer service agent sees and what it uses. No more dead ends or hallucinations.
Designed for the Full Support Experience
For agents
Give human agents reliable guidance with customer service AI tools so they can resolve escalated issues faster.
For customers
Let customers resolve complex, multi-step issues with customer service artificial intelligence.
For support leaders
Gain full control over logic, compliance, and performance with the only customer service AI solution built for enterprises.
Take a product tour
Choose your industry and experience customer service AI software.
Click "Next" to create a new tree and see how you can build and edit it.
This is where you can add text and media content, data collection form fields and action buttons. Plus, you can automate the creation of your workflows by using Author Assist AI to help you write, edit, and summarize content nodes.
- Quote generators
- Preliminary screening process
- Survey automation
- Pre-visit preparation & reminder
- General patient support
Author Experience
Explore the backend magic. Easily create, organize, and publish content through an intuitive interface.
Including Salesforce, Zendesk, Talkdesk, Freshdesk, Kustomer, Avaya, Cisco, Five9, Zoho, SugarCRM, ServiceNow, Intercom, Platfrom 28, Slack, Zapier.
As the agent collects customer information, it gets synced with your CRM.
Agent Experience
Walk in the shoes of a customer service agent and discover the agility of our product within your favorite CRM system.
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Customer Experience
Dive into the simplicity of problem-solving with the Customer Self-Help Experience. Users navigate intuitive trees effortlessly, finding solutions independently.
Take your time! Pause to absorb and interact. When ready to move forward, click ‘Next’ on any screen.
Click "Next" to create a new tree and see how you can build and edit it.
This is where you can add text and media content, data collection form fields and action buttons. Plus, you can automate the creation of your workflows by using Author Assist AI to help you write, edit, and summarize content nodes.
- Quote generators
- Compliance automation
- Pre-visit preparation & reminder
- Preliminary screening process
- Customer support
- Automated surveys
- Open enrollment & underwriting
Author Experience
Explore the backend magic. Easily create, organize, and publish content through an intuitive interface.
Including Salesforce, Zendesk, Talkdesk, Freshdesk, Kustomer, Avaya, Cisco, Five9, Zoho, SugarCRM, ServiceNow, Intercom, Platfrom 28, Slack, Zapier.
As the agent collects customer information, it gets synced with your CRM.
Agent Experience
Walk in the shoes of a customer service agent and discover the agility of our product within your favorite CRM system.
Customer Experience
Dive into the simplicity of problem-solving with the Customer Self-Help Experience. Users navigate intuitive trees effortlessly, finding solutions independently.
Take your time! Pause to absorb and interact. When ready to move forward, click ‘Next’ on any screen.
Click "Next" to create a new tree and see how you can build and edit it.
This is where you can add text and media content, data collection form fields and action buttons. Plus, you can automate the creation of your workflows by using Author Assist AI to help you write, edit, and summarize content nodes.
- Product Selectors
- Automated surveys
- Quote generators
- Appointment Rescheduling
- Upsell & Cross-sell
- Retention Management
Author Experience
Explore the backend magic. Easily create, organize, and publish content through an intuitive interface.
Including Salesforce, Zendesk, Talkdesk, Freshdesk, Kustomer, Avaya, Cisco, Five9, Zoho, SugarCRM, ServiceNow, Intercom, Platfrom 28, Slack, Zapier.
As the agent collects customer information, it gets synced with your CRM.
Agent Experience
Walk in the shoes of a customer service agent and discover the agility of our product within your favorite CRM system.
Customer Experience
Dive into the simplicity of problem-solving with the Customer Self-Help Experience. Users navigate intuitive trees effortlessly, finding solutions independently.
Take your time! Pause to absorb and interact. When ready to move forward, click ‘Next’ on any screen.
Click "Next" to create a new tree and see how you can build and edit it.
This is where you can add text and media content, data collection form fields and action buttons. Plus, you can automate the creation of your workflows by using Author Assist AI to help you write, edit, and summarize content nodes.
- Quote generators
- Preliminary screening process
- Survey automation
- Pre-visit preparation & reminder
- general patient support
Author Experience
Explore the backend magic. Easily create, organize, and publish content through an intuitive interface.
Including Salesforce, Zendesk, Talkdesk, Freshdesk, Kustomer, Avaya, Cisco, Five9, Zoho, SugarCRM, ServiceNow, Intercom, Platfrom 28, Slack, Zapier.
As the agent collects customer information, it gets synced with your CRM.
Agent Experience
Walk in the shoes of a customer service agent and discover the agility of our product within your favorite CRM system.
Customer Experience
Dive into the simplicity of problem-solving with the Customer Self-service Experience. Users navigate intuitive trees effortlessly, finding solutions independently.
Take your time! Pause to absorb and interact. When ready to move forward, click ‘Next’ on any screen.
Click "Next" to create a new tree and see how you can build and edit it.
This is where you can add text and media content, data collection form fields and action buttons. Plus, you can automate the creation of your workflows by using Author Assist AI to help you write, edit, and summarize content nodes.
- Customer support
- Automated surveys
- Quote generators
- Upsell & cross-sell
- And many more!
Author Experience
Explore the backend magic. Easily create, organize, and publish content through an intuitive interface.
Including Salesforce, Zendesk, Talkdesk, Freshdesk, Kustomer, Avaya, Cisco, Five9, Zoho, SugarCRM, ServiceNow, Intercom, Platfrom 28, Slack, Zapier.
As the agent collects customer information, it gets synced with your CRM.
Agent Experience
Walk in the shoes of a customer service agent and discover the agility of our product within your favorite CRM system.
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.png)
Customer Experience
Dive into the simplicity of problem-solving with the Customer Self-Help Experience. Users navigate intuitive trees effortlessly, finding solutions independently.
Take your time! Pause to absorb and interact. When ready to move forward, click ‘Next’ on any screen.
Click "Next" to create a new tree and see how you can build and edit it.
This is where you can add text and media content, data collection form fields and action buttons. Plus, you can automate the creation of your workflows by using Author Assist AI to help you write, edit, and summarize content nodes.
- Customer support
- Preliminary Screening process
- Quote generators
- Survey automation
- Quote generator
- Card replacement
- Call routing
- And many more!
Author Experience
Explore the backend magic. Easily create, organize, and publish content through an intuitive interface.
Including Salesforce, Zendesk, Talkdesk, Freshdesk, Kustomer, Avaya, Cisco, Five9, Zoho, SugarCRM, ServiceNow, Intercom, Platfrom 28, Slack, Zapier.
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As the agent collects customer information, it gets synced with your CRM.
.png)
.png)
Agent Experience
Walk in the shoes of a customer service agent and discover the agility of our product within your favorite CRM system.
.png)
.png)
.png)
.png)
Customer Experience
Dive into the simplicity of problem-solving with the Customer Self-Help Experience. Users navigate intuitive trees effortlessly, finding solutions independently.
Take your time! Pause to absorb and interact. When ready to move forward, click ‘Next’ on any screen.
Click "Next" to create a new tree and see how you can build and edit it.
This is where you can add text and media content, data collection form fields and action buttons. Plus, you can automate the creation of your workflows by using Author Assist AI to help you write, edit, and summarize content nodes.
- Customer support
- Automated surveys
- Quote generators
- Upsell & cross-sell
Author Experience
Explore the backend magic. Easily create, organize, and publish content through an intuitive interface.
Including Salesforce, Zendesk, Talkdesk, Freshdesk, Kustomer, Avaya, Cisco, Five9, Zoho, SugarCRM, ServiceNow, Intercom, Platfrom 28, Slack, Zapier.
.png)
As the agent collects customer information, it gets synced with your CRM.
.png)
.png)
Agent Experience
Walk in the shoes of a customer service agent and discover the agility of our product within your favorite CRM system.
.png)
.png)
.png)
.png)
Customer Experience
Dive into the simplicity of problem-solving with the Customer Self-Help Experience. Users navigate intuitive trees effortlessly, finding solutions independently.
Take your time! Pause to absorb and interact. When ready to move forward, click ‘Next’ on any screen.
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Designed For Complex Issues in Regulated Industries
Claims
Streamline high-stakes insurance claims with logic-driven flows across legal, finance, and compliance.
Billing Disputes
Resolve multi-layer billing issues with guided workflows that handle fraud checks, escalations, and approvals.
Tech Troubleshooting
Guide agents and customers through structured diagnostics—no dead ends, no guesswork.
Refunds
Handle complex refunds that require coordination across finance, legal, and policy teams—without errors.
Returns
Manage eligibility, logistics, and CRM updates for return cases with precision and speed.
Enrollment
Support regulated enrollments by automating plan checks, documentation, and compliance tracking.
Want to see zingtree in action?
Schedule time with our team to get a full breakdown of everything Zingtree's customer service agentic AI can do for your enterprise.
