Turn every agent into an expert with Zingtree + Zendesk.
Elevate agent productivity through conversational workflows that integrate directly into Zendesk to direct your agents to next best action in just a few seconds.
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Improved agent productivity. All from one screen.
Run a smarter and more productive contact center by embedding Zingtree in your Zendesk workflow to dynamically pull/push data between so your data is always synced and your agents can work out of one place.
Boost call compliance
Review and approve conversational workflows ahead of go-live to ensure compliance with internal policies.
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Reduce agent ramp time
Review and approve conversational workflows ahead of go-live to ensure compliance with internal policies.
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Improve AHT and FCR
Review and approve conversational workflows ahead of go-live to ensure compliance with internal policies.
How it works
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Build a workflow
Create conversational workflows with bite-sized info to direct your agents to the next best action - with no code required.
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Integrate it
Embed your workflow into Zendesk so your data is always synced and your agents can work out of one place.
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Follow it
Say goodbye to hunting for answers while keeping your customers on hold. Empower your agents to have all the right answers at the right time.
What our customers are saying
Improved agent productivity by reducing agent ramp time from 3 weeks down to 3 days
Improved agent ramp time by one week and cut call handle times by 2.5 minutes
Key Capabilities
Features
Description
Zendesk + Zingtree
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Want to see Zingtree in action?
Two ways you can learn more today.
See pricing
Check out our pricing and packages to see if Zingtree might be a good fit for your organization.
Request a demo
Schedule time with our team to get a full breakdown of everything Zingtree can do. Recommended for medium-to-large organizations.