Ramp Agents to Competency Faster
Conversational workflow software that turns every agent into an expert by guiding them through your company's processes in real-time. See ROI cost savings quickly by slashing ramp time & handle time.
Zingtree powers better processes & massive cost savings
for 700+ organizations
How our customers use Zingtree
Zingtree is a remarkably flexible tool – suitable for all kinds of processes – but customers typically use our conversational workflow software in one of three ways.
Create flows that guide your employees – customer service representatives, salespeople, schedulers, etc. – while they interact with customers over the phone.
Map out standard operating procedures or build an interactive knowledge base, so your employees can find info quickly while following the rules.
Deflect tickets by giving your customers a way to answer their own questions, decide which product to buy, or generate price quotes.
How Zingtree helps
Make it easy for everyone to take the next best action. And save on costs while doing it.
Cut ramp time to 3 days like FleetCor did
Help your employees and customers navigate complex, consequential, or changing situations, and take the next right step. FleetCor's ramp time went from 3 weeks to 3 days. Don't believe me? Hear it from their VP of Operations.
Simple to build, maintain, and follow
Zingtree’s no-code solution lets you minimize the need for IT work, and lets you adapt workflows quickly.
Keep your systems connected
Zingtree integrates with a wide variety of CRMs, call center software, and data sources, so your team can see everything from a single screen. See all integrations.
How different teams use Zingtree
Boost productivity and compliance for your field service techs
Empower reps to close more sales
Reduce agent ramp time by 85%
Finance & Operations
Cut ticket volume by 60% with a self-service portal
Compliance & Risk
Stay compliant and sign contracts faster
Improve your development speed
Automatically populate legal documents and route leads based on user inputs
Help HR managers to onboard and get work visas for new hires
Get customer insights and qualify leads more efficiently
Connects with the tools you already use
Zingtree works with countless CRMs, contact center systems, and other software tools. Use APIs and webhooks to connect to even more.
“Zingtree has been an exceptional help with call times. It’s why Zingtree is worth the funding. We’re dealing with things that need to be expedited and done correctly.”
“Zingtree allows an inexperienced person to navigate a complex set of decisions and reach the right set of conclusions. It takes the mystery right out of it. If that's what you need, Zingtree is kind of a no-brainer.”
“Zingtree is a very easy, flexible, adaptable tool. It will increase your service levels and reduce costs, easily. It almost feels like magic.”
Want to see Zingtree in action?
Two ways you can learn more today.