Improve patient care with medical triage software
Zingtree’s interactive scripts guide your staff to schedule, triage, and provide patient access to the right services, no matter how complex the issue.
Trusted by organizations that drive higher satisfaction
Improve call accuracy
Interactive call scripts help care teams know what to say and how to say it, even with complex patient questions.
Better triage & care
All staff members follow the same up-to-date information and processes to drastically reduce errors, confusion, and delays.
Train staff faster
New staff can start helping patients in days, instead of weeks, with step-by-step workflows to guide them with confidence.
Build a triage workflow in minutes
Try this workflow built in Zingtree to see how your staff can help patients by asking the right questions without extensive training and onboarding, and triage patients effectively.
Medical Scheduling Call Script
Product:
Agent Scripting
Industry:
Healthcare
Use case:
Help new and existing patients reach the right physician for their situation.
How Zingtree helps your patients and care team
Reduced call wait times by 18 minutes
"We began building agent scripts in Zingtree so our support team could find answers quickly and deliver them correctly instead of rustling through a stack of papers and figuring out how to explain policies on the fly. Before Zingtree, call wait times used to be as high as 20 minutes while agents hunted for answers; now they average 2 minutes."
Everything you need to build a team of experts
No-code required
Build and publish changes to decision trees in seconds, without requiring assistance from IT/Engineering.
Sophisticated logic
Create advanced logic to dynamically tailor the script to each customer’s profile and circumstances.
Advanced reporting
Leverage our advanced reporting to optimize your scripts and manage team performance.
Native Integrations
Embed Zingtree in your favorite CRM or call center platform so your data is always synced and your agents can work out of one place.
Better medical triage software for better patient care
