Turn every agent into an expert with Zingtree + Kustomer.
Elevate agent productivity through conversational workflows that integrate directly into Kustomer to direct your agents to the next best action in just a few seconds.
Improved agent productivity. All from one screen.
Run a smarter and more productive contact center by embedding Zingtree in your Kustomer workflow to dynamically pull data so your data is always synced and your agents can work out of one place.
Boost call compliance
Review and approve conversational workflows ahead of go-live to ensure compliance with internal policies.
Reduce agent ramp time
Easy-to-follow conversational workflows reduce the training time required to get new agents up to speed.
Improve AHT and FCR
Our interactive workflows direct agents to get to resolutions faster, and with fewer escalations.
How it works
Build a workflow
Create conversational workflows with bite-sized info to direct your agents to the next best action - with no code required.
Embed your workflow into Kustomer so your data is always synced and your agents can work out of one place.
Say goodbye to hunting for answers while keeping your customers on hold. Empower your agents to have all the right answers at the right time.
What our customers are saying
Improved agent productivity by reducing agent ramp time from 3 weeks down to 3 days
Zingtree's integration with Salesforce has created a one-stop shop for Groupon's agents allowing for improved first call resolution rates.
Kustomer + Zingtree
Want to see Zingtree in action?
Two ways you can learn more today.