Pricing Plans
All pricing plans available by Agent Seat or Customer Self-Service Sessions
Yearly
Monthly
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Enterprise
$55
For companies with enterprise-grade needs. Get the security, support, and features to set you up for success.
- User-BasedThe cost of the plan decreases as the number of users increases
- Unlimited Workflows
- Native IntegrationsContact Center & CRM integrations Salesforce, Zendesk, Freshdesk, Talkdesk, Cisco Finesse, WebEx Contact Center & more
- CX Actions - Requires Connectors
- Co-Pilots
- Transformations
Enterprise AI+
$55
For companies with enterprise needs that also want to leverage maximum efficiency using AI.
- User-BasedThe cost of the plan decreases as the number of users increases
- Unlimited WorkflowsThe cost of the plan decreases as the number of users increases
- Native IntegrationsContact Center & CRM integrations Salesforce, Zendesk, Freshdesk, Talkdesk, Cisco Finesse, WebEx Contact Center & more
- CX Actions - Requires Connectors
- Co-PilotsContact Center & CRM integrations Salesforce, Zendesk, Freshdesk, Talkdesk, Cisco Finesse, WebEx Contact Center & more
- TransformationsContact Center & CRM integrations Salesforce, Zendesk, Freshdesk, Talkdesk, Cisco Finesse, WebEx Contact Center & more
- Knowledge AssistantContact Center & CRM integrations Salesforce, Zendesk, Freshdesk, Talkdesk, Cisco Finesse, WebEx Contact Center & more
- AI NodeContact Center & CRM integrations Salesforce, Zendesk, Freshdesk, Talkdesk, Cisco Finesse, WebEx Contact Center & more
- Advanced ReportingContact Center & CRM integrations Salesforce, Zendesk, Freshdesk, Talkdesk, Cisco Finesse, WebEx Contact Center & more
Get Started with Business
Features
Business
Enterprise
No-code authoring tool
AI capabilities
Advanced reporting
Flexible embedding options
Advanced logic
A/B testing of branches
Form data collection
File upload
Field verification (address, email, phone, ZIP)
Address autofill
Dev-version of tree & push-live
Agent portal
Agent feedback
Sessions / month
A session refers to the activation of a tree in which at least one button is clicked
Up to 100
$
Notifications (via email, SMS, Slack, etc.)
Task manager (internal workflows and tasks)
Branding
Business
Enterprise
Customize colors & theme
Fully customizable CSS
Remove Zingtree branding
Integrations, API, Webhooks
Business
Enterprise
Custom webhooks
CRM native integrations
Salesforce, Zendesk, Freshdesk, & more
Salesforce, Zendesk, Freshdesk, & more
Contact center native integrations
Talkdesk, Cisco Finesse and WebEx Contact Center, & more
Talkdesk, Cisco Finesse and WebEx Contact Center, & more
Premium integrations
Zapier, Mailchimp, Docusign, Intercom, Slack, Twilio, & more
Zapier, Mailchimp, Docusign, Intercom, Slack, Twilio, & more
API access (ask about limits by plan)
Custom integrations
Security & compliance
Business
Enterprise
SOC2 Type 2
GDPR compliance
Encryption in transit and at rest
Single sign-on
HIPAA BAA
EU data center
Purchase order / invoicing
Business plan requires credit card billing
Support & Services
Business
Enterprise
Email support
Priority support
Flexible support & pricing for seasonality
Dedicated Customer Success Manager
Only available for teams with 100+ seats
Implementation services
Professional services
Managed services
Features
Enterprise
Enterprise AI+
No-code authoring tool
Flexible embedding options
Self-Service Sessions
A session refers to the activation of a tree by anyone other than an Agent in which at least one button is clicked
$
$
Simple & Advanced logic
A/B testing
Form data collection
File upload
Field verification
address, email, phone, ZIP
address, email, phone, ZIP
Address autofill
Workflow version control: draft & published versions
Agent portal
Agent feedback
Notifications
via email, SMS, Slack, etc.
via email, SMS, Slack, etc.
Task manager
Internal workflows and tasks
Internal workflows and tasks
Advanced reporting
Knowledge Assistant
Co-Pilots
Transform data sets
Branding
Enterprise
Enterprise AI+
Customize colors & theme
Fully customizable CSS
Remove Zingtree branding
Integrations, API, Webhooks
Enterprise
Enterprise AI+
Custom webhooks
CRM native integrations
Salesforce, Zendesk, Freshdesk, & more
Salesforce, Zendesk, Freshdesk, & more
Contact center native integrations
Talkdesk, Cisco Finesse and WebEx Contact Center, & more
Talkdesk, Cisco Finesse and WebEx Contact Center, & more
Premium integrations
Zapier, Mailchimp, Docusign, Intercom, Slack, Twilio, & more
Zapier, Mailchimp, Docusign, Intercom, Slack, Twilio, & more
API access
Ask about limits by plan
Ask about limits by plan
CX Actions
Automated workflows built into integrations
Automated workflows built into integrations
Security & compliance
Enterprise
Enterprise AI+
SOC2 Type 2
GDPR compliance
Encryption in transit and at rest
Single sign-on
HIPAA BAA
EU data center
FAQs
How do I get started?
We have multiple ways for you to learn more about Zingtree's features to help you assess if we're the right tool for your needs. Get a demo or watch our videos.
What is a Session, and how many should I buy?
A Session is defined as an activated workflow.
The use case is typically for customers who use Zingtree in a customer self-service mode, where the workflows are exposed directly to customers/partners to allow them to self-serve.
What is considered a "User"?
Users are calculated as the total number of authors plus the total number of agents using Zingtree.
Do you offer month-to-month subscriptions?
No, all of our plans are annual subscriptions.
Are there any setup fees?
We offer implementation services and ongoing managed services for any organization seeking assistance. Please contact our sales team for more information.
How does billing work?
We invoice for annual subscriptions and provide multiple payment options.