Zingtree Privacy Policy

Updated February 25, 2019


This privacy policy has been compiled to better serve those who are concerned with how their 'Personally identifiable information' (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

Are you GDPR compliant?

Yes! See our GDPR information page for details.

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, credit card information or other details to help you with your experience. We also collect your IP address for security and localization reasons.

When do we collect information?

We collect information from you when you register on our site, place an order or enter information on our site.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

      To improve our website in order to better serve you.

      To quickly process your transactions.

Any data collected by Zingtree - whether it's click choices, or form data entered, is not used by Zingtree in any way, nor is it shared or sold to third parties. In short: your data is your data.

How do we protect visitor information?

We do use vulnerability scanning and scanning to PCI standards.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We don't store credit card information on our site.

We implement a variety of security measures when a user places an order, or enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use 'cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember your login info. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:
      Understand and save user's preferences for future visits.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.

If users disable cookies in their browser:

If you disable cookies off, some features will be disabled It will turn off some of the features that make your site experience more efficient and some of our services will not function properly.

Third Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.

Third party links

We do not include or offer third party products or services on our website.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. - See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

Users will be notified of any privacy policy changes:
      On our Privacy Policy Page
Users are able to change their personal information:
      By logging in to their account

How does our site handle do-not-track signals?
We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third party behavioral tracking?
It's also important to note that we do not allow third party behavioral tracking, with the exception of Google Analytics.

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

We do not specifically market to children under 13.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify the users via email
      Within 7 business days

We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.

Support Help

Zingtree support personnel may examine your trees to help you solve problems or improve the service. We will never modify your trees without your permissions first.


At Zingtree we know that security is crucial to our clients and that is why security is our top priority. Our team devotes significant resources to continually develop our world-class software in order to keep your data secure at all times. During the normal course of operations Zingtree and any integrations we provide do not and never will capture, maintain, process, or utilize any active customer data from any third party application (including Zendesk, Salesforce or other integrated application). Zingtree does have a data entry capability, so any customer data entered into Zingtree is captured by Zingtree and saved on our servers. Ā Zingtree does capture usage and navigation statistics for use in reports, but this data is not explicitly tied to an individual's records within our application servers.

Among other security measures, Zingtree provides

  • Experienced, professional engineers and security specialists dedicated to the design of software utilizing best-in-class data and systems protection.
  • Continuous deployment of proven, up-to-date security technologies in order to ensure our software meets with third party security and testing guidelines.
  • Ongoing evaluation of emerging security developments and threats.

Zingtree affirms that we have no access to any of you, your employees or clients personable identifiable information beyond what is entered into a Zingtree data entry form or login. This includes; passwords, credit card information, universal device IDs, email address, first and last name, home address, date of birth, zip code, gender, social security number, and any other data that can be identified with a unique individual.

You can see more information on Zingtree's Data Security Plan here: https://zingtree.com/data-security-plan.php

Contacting Us

If there are any questions regarding this privacy policy you may contact us here or by using the information below.

Zingtree Inc.
700 Larkspur Landing Circle Suite 199
Larkspur, CA California