Turn every agent into an expert with Zingtree + Five9.
Elevate agent productivity through conversational workflows that integrate directly into Five9 to direct your agents to the next best action in just a few seconds.
Improved agent productivity. All from one screen.
Run a smarter and more productive contact center by embedding Zingtree in your Five9 workflow to dynamically pull/push data between so your data is always synced and your agents can work out of one place.
Boost call compliance
Review and approve conversational workflows ahead of go-live to ensure compliance with internal policies.
Reduce agent ramp time
Easy-to-follow conversational workflows reduce the training time required to get new agents up to speed.
Improve AHT and FCR
Our interactive workflows direct agents to get to resolutions faster, and with fewer escalations.
How it works
Build a workflow
Create conversational workflows with bite-sized info to direct your agents to the next best action - with no code required.
Embed your workflow into Five9 so your data is always synced and your agents can work out of one place.
Say goodbye to hunting for answers while keeping your customers on hold. Empower your agents to have all the right answers at the right time.
Five9 + Zingtree
Want to see Zingtree in action?
Two ways you can learn more today.