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Welcome
Q: How Can We Help?
Membership Login #2 E-Mail Delivery #17 Credit Card Update #28
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Member Page Login
Q: Are you able to login to the Member's page?
Yes #3 No #5
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Member Page Login - Success
Q: Do You Need Further Assistance?
Yes #34 No #13
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Member Page Login
Q: Are you a Daily Astrology Zone subscriber?
Yes #6 No #8
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Member Page Login
Q: Login Username and Password are case sensitive - Are you entering the login info correctly?
Yes #7 No #14
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Variables: score
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Login Failure
Email Support #34
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Subscribe to Daily Astrology Zone
Q: Are All Your Questions Answered?
Yes #9 No #10
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Successful Subscription
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Other Subscription
Q: Are you writing about the AstrologyZone app?
Yes #11 No #12
Variables: score
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AstrologyZone app
Variables: score
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Other Daily Astrology Zone Inquiry
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Successful Login
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Member Page Login
Q: Are you now able to access the member's page
Yes #15 No #16
Variables: score
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Member Page Login
Variables: score
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Member Page Login
Q: Were you able to retrieve your Username and Password?
Yes #33 No #34
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Receiving the Daily E-Mail
Q: Have you manually signed up for the optional daily e-mail delivery?
Yes #18 No #24
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Variables: score
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E-Mail Delivery
Q: Are you receiving the daily e-mail?
Yes #19 No #22
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Variables: score
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E-Mail Delivery
Q: Do You Have Any Further Inquiries?
Yes #34 No #20
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E-Mail Delivery
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E-Mail Delivery Failure
Q: Have you already entered your e-mail address for the daily e-mail?
Yes #23 No #25
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E-Mail Non-Delivery
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E-Mail Delivery sign-up
Q: Do You Have Any Further Inquiries?
Yes #34 No #27
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E-Mail Delivery sign-up
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Successful E-Mail Delivery
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#28 |
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Credit Card Update
Q: Were you able to make the necessary change?
Yes #29 No #31
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Variables: score
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Success Credit Card Update
Q: Do You Have Any Further Inquiries?
Yes #34 No #32
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Unsuccessful Credit Card Update
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Enjoy Your Subscription
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Member Page Login
Q: Are you now logged in as a member?
Yes #32 No #34
Variables: score
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#34 |
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Astrology Support Email
Email Form: Send to someone@zingtree.com
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