Call Center Decision Trees

Decision Trees for Contact Centers

Decision Trees for Call Center



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 Learn more about the Demo Gallery decision trees
Agent Script - Outbound Sales
by Tom Mayes
Try it!   How it's Built   Analytics   Sample script for outbound sales.
Agent Script - Set Appointment
by Zingtree LLC
Try it!   How it's Built   Analytics   This demo shows an example of how to script a maintenance appointment.
Call Script with Objections
by Zingtree LLC
Try it!   How it's Built   Analytics   This is a sample call script for a credit repair business.
How to Deal With Angry Customers
by Zingtree LLC
Try it!   How it's Built   Analytics   In customer service, it’s inevitable that you’ll experience an angry or frustrated customer. This decision tree is a template to help your people navigate these stressful interactions.
Life Insurance Sales (with Form Fields & Verification)
by Zingtree LLC
Try it!   How it's Built   Analytics   A decision tree for agents to help customers choose the proper life insurance policy. Includes data entry and validation of addresses, emails and phone numbers. Sends an email for follow-up at the end of the process.