Pricing Plans

Yearly
Monthly
Enterprise
$55
For companies with enterprise-grade needs. Get the security, support, and features to set you up for success.
  • User-Based
    The cost of the plan decreases as the number of users increases
  • Unlimited Decision Trees
  • Native Integrations
    Contact Center & CRM integrations Salesforce, Zendesk, Freshdesk, Talkdesk, Cisco Finesse, WebEx Contact Center & more
  • Customer Self Help-Sessions (Add-on)
Enterprise AI+
$55
For companies with enterprise needs that also want to leverage maximum efficiency using AI.
  • User-Based
    The cost of the plan decreases as the number of users increases
  • Unlimited Decision Trees
    The cost of the plan decreases as the number of users increases
  • Native Integrations
    Contact Center & CRM integrations Salesforce, Zendesk, Freshdesk, Talkdesk, Cisco Finesse, WebEx Contact Center & more
  • AI Capabilities
  • Advanced Reporting
    Contact Center & CRM integrations Salesforce, Zendesk, Freshdesk, Talkdesk, Cisco Finesse, WebEx Contact Center & more
  • Customer Self Help-Sessions (Add-on)
    Contact Center & CRM integrations Salesforce, Zendesk, Freshdesk, Talkdesk, Cisco Finesse, WebEx Contact Center & more
  • CX Answers
    Contact Center & CRM integrations Salesforce, Zendesk, Freshdesk, Talkdesk, Cisco Finesse, WebEx Contact Center & more
  • CX Actions (Add-on)
    Contact Center & CRM integrations Salesforce, Zendesk, Freshdesk, Talkdesk, Cisco Finesse, WebEx Contact Center & more
Yearly Plan
Monthly Plan

Get Started with Business

Cross
1,000 views/mo

1,000 views/mo

$0

2,500 views/mo

$25

5,000 views/mo

$50

10,000 views/mo

$100

25,000 views/mo

$238

50,000 views/mo

$475

75,000 views/mo

$713

100,000 views/mo

$900

250,000 views/mo

$2250

500,000 views/mo

$4250

750,000 views/mo

$6375

1,000,000 views/mo

$8000

1,000 views/mo

$0

2,500 views/mo

$30

5,000 views/mo

$60

10,000 views/mo

$120

25,000 views/mo

$285

50,000 views/mo

$570

75,000 views/mo

$855

100,000 views/mo

$1080

250,000 views/mo

$2700

500,000 views/mo

$5100

750,000 views/mo

$7650

1,000,000 views/mo

$9600
$50/mo
Yearly
Monthly
How many users on your team?
A "User" is either an Author (creates Decision Trees) or an Agent (interacts with Decision Trees)
1

User

1 User

$50

2 Users

$100

3 Users

$150

4 Users

$200

5 Users

$250

1 User

$55

2 Users

$110

3 Users

$165

4 Users

$220

5 Users

$275
Features
Business
Enterprise
No-code authoring tool
AI capabilities
Advanced reporting
Flexible embedding options
Advanced logic
A/B testing of branches
Form data collection
File upload
Field verification (address, email, phone, ZIP)
Address autofill
Dev-version of tree & push-live
Agent portal
Agent feedback
Sessions / month
A session refers to the activation of a tree in which at least one button is clicked
Up to 100
$
Notifications (via email, SMS, Slack, etc.)
Task manager (internal workflows and tasks)
Branding
Business
Enterprise
Customize colors & theme
Fully customizable CSS
Remove Zingtree branding
Integrations, API, Webhooks
Business
Enterprise
Custom webhooks
CRM native integrations
Salesforce, Zendesk, Freshdesk, & more
Contact center native integrations
Talkdesk, Cisco Finesse and WebEx Contact Center, & more
Premium integrations
Zapier, Mailchimp, Docusign, Intercom, Slack, Twilio, & more
API access (ask about limits by plan)
Custom integrations
Security & compliance
Business
Enterprise
SOC2 Type 2
GDPR compliance
Encryption in transit and at rest
Single sign-on
HIPAA BAA
EU data center
Purchase order / invoicing
Business plan requires credit card billing
Support & Services
Business
Enterprise
Email support
Priority support
Flexible support & pricing for seasonality
Dedicated Customer Success Manager
Only available for teams with 100+ seats
Implementation services
Professional services
Managed services
Features
Enterprise
Enterprise AI+
No-code authoring tool
Flexible embedding options
Self-help Sessions
A session refers to the activation of a tree by anyone other than an Agent in which at least one button is clicked
$
$
Advanced logic
A/B testing of branches
Form data collection
File upload
Field verification
address, email, phone, ZIP
Address autofill
Tree version control: draft & published versions
Agent portal
Agent feedback
Notifications
via email, SMS, Slack, etc.
Task manager
Internal workflows and tasks
Advanced reporting
AI Q&A
Branding
Enterprise
Enterprise AI+
Customize colors & theme
Fully customizable CSS
Remove Zingtree branding
Integrations, API, Webhooks
Enterprise
Enterprise AI+
Custom webhooks
CRM native integrations
Salesforce, Zendesk, Freshdesk, & more
Contact center native integrations
Talkdesk, Cisco Finesse and WebEx Contact Center, & more
Premium integrations
Zapier, Mailchimp, Docusign, Intercom, Slack, Twilio, & more
API access
Ask about limits by plan
CX Actions
Automated workflows built into integrations
$
Security & compliance
Enterprise
Enterprise AI+
SOC2 Type 2
GDPR compliance
Encryption in transit and at rest
Single sign-on
HIPAA BAA
EU data center

FAQs

How do I get started?

We have multiple ways for you to test out all of Zingtree's features to help you assess if we're the right tool for your needs. Get a demo, get a free trial, or watch our videos.

What is a Session, and how many should I buy?

A Session is anytime your decision tree loads in a browser.

The use case is typically for customers who use Zingtree in "self-help" mode, where the workflows are exposed directly to customers/partners to allow them to self-serve to the solution on their own. The best way to estimate how many Sessions you should buy is to measure how many people per month are visiting the page where you will embed the workflow.

What is considered a "User"?

Users are calculated as the total number of authors plus the total number of agents using Zingtree.

Can I set up a POC on the Enterprise plan before I buy?

Yes. Please click on the Request Free Trial link under the Enterprise plan, and fill out the form. A member of our Sales team will reach out to you asap to setup your POC.

Do you offer month-to-month subscriptions?

No, all of our plans are annual subscriptions.

Are there any setup fees?

We offer implementation services and ongoing managed services for any organization seeking assistance. Please contact our sales team for more information.

How does billing work?

We invoice for annual subscriptions and provide multiple payment options.