Job Posting: Head of Marketing

Posted February 27, 2020


Head of Marketing

Zingtree is the no-code decision tree and process management software that guides users to their next best action. Zingtree’s platform helps online support, contact centers, and enterprise teams standardize procedures, identify customer issues, and take action as quickly as possible. Over 700 customers worldwide including Amazon Ring, AWS, August Home, Change Healthcare, CVS Health, Dropbox, Expensify, Experian, Hilton, Kaiser, Peloton, Ricoh, and Ticketmaster, use Zingtree to create simple user experiences to save time and money.

Zingtree is looking for our first Head of Marketing to lead the go-to-market strategy, brand positioning and messaging, and execution of marketing programs to help the company achieve its next level of growth. This is an incredible opportunity for an experienced, entrepreneurial marketer to work with a close-knit team and build the marketing function from the ground up. The ideal candidate will have experience with customers in the online support and contact center space.

What You'll Do

  • Define and manage the overall marketing strategy, budget, execution and planning.
  • Design and test marketing effectiveness across a wide variety of scalable channels.
  • Develop Zingtree’s product positioning and messaging, and tell our brand story.
  • Produce content (emails, blog posts, case studies, etc.) to support various stages of the sales funnel and customer journey.
  • Leverage and manage agencies, consultants, and freelancers to get the job done.
  • Work closely with our Sales, Support, and Engineering teams on the execution of cross-team projects.
  • Regular reporting on marketing plans and business results to the company.

Qualifications, Skills, & Abilities

  • 8+ years of SaaS B2B marketing experience.
  • 3+ years working on Contact Center or Online Support platforms.
  • Growth mindset with a results-driven approach (testing, measuring, iterating).
  • Exceptional prioritization and planning skills, and managing deadlines.
  • Combination of strategic thinking and rolling up sleeves to do the job.

How to Apply

Contact us at

Location: Redwood City, CA