Boost Call Compliance and Speed Up Training
Guide new and veteran agents with conversional workflows that help them reach the next best action.
Trusted by companies that drive higher customer satisfaction
Built for contact centers of all kinds
Zingtree’s customers stretch across a wide variety of organizations and departments.
- Consumer goods
- Professional services
- BPO contact centers
How Zingtree helps
Contact center software that delivers a quality experience for customers.
Level-up your entire team
Make every agent behave like your best agent regardless of their tenure. Create conversational workflows that guide your employees through complex conversations.
Train new agents in a flash
Get agents up-to-speed weeks faster by taking the guesswork out of knowing what to say. That means a quicker return on investment and less handholding from veteran agents.
Deflect incoming tickets
Help customers answer their own questions. You can make externally-facing flows that go on your website so customers can help themselves without picking up the phone.
One tech company achieved 90% call compliance with Zingtree, up from 50%.
Multiple ways to help your contact center
Our products are highly flexible, suited for inbound and outbound contact centers alike.
Provide your agents with bite-sized information for each step of the customer interaction. Auto-pull in data from your systems of record.
Train new hires on the proper procedure & messaging. Newbies will quickly become as good as tenured staff.
Use to help customers answer questions, generate quotes, or compare products.
Want to see Zingtree in action?
Two ways you can learn more today.