T-Mobile PrePaid


Unfortunately, most prepaid carriers do not have the Conditional Call Forwarding feature enabled on these plans, which allows a phone to ring before a call is forwarded.

If you would like to try and connect anyway, please contact your prepaid carrier and ask them if they have the Conditional Call Forwarding feature available for your plan. If they do, let us know of any restrictions or limitations they may have once that feature is enabled, and we will help you connect to YouMail.

If you still cannot connect, we would appreciate if you could request that your carrier add YouMail as an option for voicemail. In the past, when enough of our subscribers requested YouMail support from their carrier, those carriers opened up option of using Conditional Call Forwarding for free for all subscribers, and occasionally even partnered with us.



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