Decision Trees That Guide Your Teams

Build no-code, interactive decision trees that help you create agent scripts, guide customers, and manage internal processes.

Zingtree Team

Zingtree Powers Smarter Decision Flows for 700 Organizations

Some of our happy customers

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Ring logo
Hilton logo
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Easily publish your own scripts, troubleshooters, and process guides.

Guide your agents and customers through complex, changing, or high-consequence processes – with minimal IT work.

  • Create and update trees in a platform built for non-technical people.
  • Connect with Salesforce, Zendesk, Freshdesk, and countless other tools that your agents use daily.
  • Embed in your website to let customers answer their own questions.
  • Host in your knowledge base to standardize internal processes.

How Zingtree Helps

Health & Medical

Health and Medical

Insurance

Insurance

Retail

Retail

Call Centers

Call Centers

Customer Service

customer service

Technology

Startups and Tech

Great Tools. No Coding Needed.

draw a decision tree

Zingtree makes it easy to guide anyone through complicated processes. Quickly create a decision tree that your site visitors, leads, trainees and/or customers navigate by clicking buttons to answer questions. And get detailed analytics on how your trees are being used to guide product, service and process optimizations. There's no better way to help people get answers faster.

zingtree designer

It's easy to get started. Let the Zingtree Wizard prompt you for the questions and answers to build each step of your process. Or use Visual Designer to draw a flowchart. You can also import from Google Sheets or Excel. Zingtree turns your project into working code - automatically!

Zingtree Session Data

Zingtree saves a full Q&A transcript of each journey through your decision tree. You can see each session, or have these transcripts delivered along with any support ticket or contact request that uses email, chat or any CRM or Help Desk system. Huge time-saver!

Integrated Zingtree

Send visitors to your tree with a simple link, show a button to overlay it on any page, or embed it in your web site. Customize with formatted text, images, video, or even your own CSS. Easily integrate with email, chat, CRM and Help Desk applications. And secure your work with IP Filtering or Single Sign-On.

Zingtrees can be used with Phones, Tablets or Desktops. Zingtree also has interfaces for Wordpress, Zendesk, Salesforce, Freshdesk, Zendesk Chat and Intercom.

Analytics

Zingtree's reports help you better understand how your Zingtrees are being used. Check on performance specifics, examine traffic patterns, get demographic data, and more. You can even get click-by-click transcripts of every session.

Integrates with the Tools You Depend On.

Zingtree works directly with these and many other tools.

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freshdesk logo
salesforce logo
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Discover how easy it is to build your own interactive decision trees.

Start saving time and money today with our free 30-day trial.

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