AI Agents for Complex Customer Support
Empower business-critical processes with an enterprise-grade AI Agent Builder for customer service.
The Smart Way to Automate Support Processes
Before Zingtree
With Zingtree
AI Agents handle simple, transactional queries
AI Agents solve the most complex queries
Chatbot-only, negative user experience
Unified AI experience across self-service and agent-assist
Slow and manual deployment cycles
Faster deployment of complicated automation
Significant engineering resources to maintain
Deployed and managed by business users
Generic responses for every customer
Personalized customer resolutions
Introducing the First AI Agent Builder for the Complex
Zingtree delivers an end-to-end AI Agent platform that helps customer support teams achieve fast, efficient, and delightful customer resolutions.
Fast to Go Live
- Automate the complex processes faster: Use Autoflows to generate AI Agents automatically with natural language and AI—don’t waste time building everything by hand
- Refine and configure with no code: Leverage AI Co-Pilots to build business logic and transform data to create highly personalized experiences
- Achieve a quick ROI: We help your team find high-volume, high-value processes for immediate AI impact within weeks
Flexible to All Customer Demands
- Harness the unified experience: Use AI Agents to automate routine tasks on your website and guide human agents with workflows when complex issues are escalated
- Deploy across any channel: Give customers and agents the easiest path to resolution across any channel
- Combine AI and human intelligence: Leverage AI, hybrid, or non-AI experiences based on risk leveraging any AI technology
Accurate & Controlled
- Prevent AI hallucinations and dead-ends: We eliminate “black box” AI outcomes—every AI decision is transparent and auditable
- Contain your data and processes: Deploy an AI agent that always gets the right customer context and intent—making fewer mistakes and ensuring compliance
- Leverage the latest LLM and GPT AI technologies: We deliver you AI that fits best with your use case
AI Agent Builder Tools
AI Autoflows
Help AI Agents navigate complex processes—describe which steps to follow and what logic to apply
Integrations & Actions
Retrieve, update, and act on the right customer information across your customer support systems
AI Agent designer
No-code builder for businesses to build and maintain AI Agents and workflows
AI co-pilots
Use advanced logic builder, real-time data transformation scripts, and conversational interfaces
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Want to see Zingtree in action?
Schedule time with our team to get a full breakdown of everything Zingtree can do.