Connect your tools together

Integrate Zingtree with your existing software suite to make everything more powerful

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Zendesk

CRM and Service Management
  • Embed the call script into Zendesk
  • Dynamically insert fields into the script
  • Sync call info back to the customer record in real-time
Type:
Native
Native
Type:
Native
Type:
Native
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Native
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Native
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Native
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Native
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Native
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Native
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Native
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Native
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Native
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Native
Type:
Native
Type:
Native

Salesforce

CRM and Service Management
  • Embed the call script into Salesforce
  • Dynamically insert fields into the script
  • Sync call info back to the Contact upon refresh
Type:
Native
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
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Native
Type:
Native
Type:
Native
Type:
Native
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Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native

Freshdesk

CRM and Service Management
  • Automatically create tickets – with full history – when customers use troubleshooters
  • Embed call scripts in your agents’ Freshdesk CRM
Type:
Basic
Basic
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Basic
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Basic
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Basic
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Basic
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Basic
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Basic
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Basic
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Basic
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Basic
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Basic
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Basic
Type:
Basic
Type:
Basic
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Basic

Kustomer

CRM and Service Management
  • Dynamically pull data so your script is always synced
  • Embed your workflow inside of Kustomer
  • Advanced reporting to optimize your flows
Type:
Native
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native

Avaya Workspaces

Call Center as a Service
  • Integrated with Avaya's IVR and Call Control for sales and customer service
Type:
Native
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native

Cisco Finesse

Call Center as a Service
  • Integrated with IVR and Call Control for sales and service
Type:
Native
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native

Cisco Webex Contact Center

Call Center as a Service
  • Integrated with IVR and Call Control for sales and service
Type:
Native
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native

Five9

Call Center as a Service
  • Integrated with Five9's IVR and Call Control for sales and customer service
  • Dynamically pull/push data between so your data is always synced and your agents can work out of one place
Type:
Native
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native

Talkdesk

Call Center as a Service
  • Embed call scripts directly in your agent’s workspace
  • AppConnect bi-directional integration
  • Coming soon - Native integration in Experience Clouds
Type:
Native
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native

Zoho

CRM and Service Management
  • Dynamically pull data so your script is always synced
  • Embed your workflow inside of Zoho
  • Advanced reporting to optimize your flows
Type:
Native
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native

Sugar CRM

CRM and Service Management
  • Dynamically pull data so your script is always synced
  • Embed your workflow inside of Sugar CRM
  • Advanced reporting to optimize your flows
Type:
Native
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native

ServiceNow ITSM

CRM and Service Management
  • Dynamically pull data so your script is always synced
  • Embed your workflow inside of ServiceNow
  • Advanced reporting to optimize your flows
Type:
Native
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native

ServiceNow CSM

CRM and Service Management
  • Dynamically pull data so your script is always synced
  • Embed your workflow inside of ServiceNow
  • Advanced reporting to optimize your flows
Type:
Native
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native

Intercom

Communication tools
  • Insert decision trees into your Intercom chats with customers
Type:
Basic
Basic
Type:
Basic
Type:
Basic
Type:
Basic
Type:
Basic
Type:
Basic
Type:
Basic
Type:
Basic
Type:
Basic
Type:
Basic
Type:
Basic
Type:
Basic
Type:
Basic
Type:
Basic
Type:
Basic

Platform28

Call Center as a Service
  • Have the right decision tree pop up when a call comes in
  • Set up the integration very quickly
  • Plug into Platform28’s analytics suite
Type:
Native
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native
Type:
Native

Slack

Communication tools
  • Trigger custom Slack notifications whenever something specific happens in a decision tree
Type:
Basic
Basic
Type:
Basic
Type:
Basic
Type:
Basic
Type:
Basic
Type:
Basic
Type:
Basic
Type:
Basic
Type:
Basic
Type:
Basic
Type:
Basic
Type:
Basic
Type:
Basic
Type:
Basic
Type:
Basic

Zapier

Integrator
  • Connect Zingtree to anything Zapier connects with
Type:
Basic
Basic
Type:
Basic
Type:
Basic
Type:
Basic
Type:
Basic
Type:
Basic
Type:
Basic
Type:
Basic
Type:
Basic
Type:
Basic
Type:
Basic
Type:
Basic
Type:
Basic
Type:
Basic
Type:
Basic
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Custom integrations

Don’t see your favorite? Connect to your database or tool directly with Zingtree.

Webhooks

Allow your decision trees to import data – like phone number or verified-email – from third-party repositories.

API

Export data from Zingtree into another system – manually or on an automated schedule.

CRM

Connect to any CRM of your choosing to keep your data in sync and reduce screen-switching for agents.

Want to see
zingtree in action?

Two ways you can learn more today.

Check out our pricing and packages to see if Zingtree might be a good fit for your organization.

Schedule time with our team to get a full breakdown of everything Zingtree can do. Recommended for medium-to-large organizations.